Why Keypoint?
Keypoint is part of a highly successful legal firm with specialists committed to fighting claims on behalf of clients.
Overall, we have recovered in excess of £60 million in compensation for thousands of people like you, across a range of financial mis-selling claims. At Keypoint we offer a "No Win, No Fee" service, subject to our Terms and Conditions of Business, so you have nothing to lose. We will even complete all the paperwork for you to make the claims process as straight forward as possible.
You are perfectly entitled to deal with the claim yourself to recover the premiums paid by you either by writing to your loan provider, by using the free service offered by the Financial Ombudsman Service (FOS) or by using other self help letters and processes offered by consumer groups.

However before you decide to claim yourself, we recommend that you consider the following:
- Keypoint has a wealth of experience in the processing of complaints, dealing with all possible outcomes and we have the resources available to take your complaint 'all the way'.
- Keypoint have a team of dedicated PPI specialists available to deal with your complaint.
- Keypoint uses its skill and experience to review all aspects of the sale of your policy and its value for money to create a strong complaint which gives you the best chance of success.
- Keypoint has the expertise to thoroughly check any offer to ensure that you are receiving a full refund as our experience shows that not all offers are correct.
- Keypoint thoroughly checks any complaints which are rejected by loan providers and in most cases we are able to find cause to argue the decision.
- Keypoint is aware of the options available to you and has an excellent relationship with FOS who will independently review your complaint to ensure it has been dealt with fairly. We understand their processes and provide them with everything they need to ensure your claim is fully assessed to achieve the correct outcome.
By working with us, you will have access to highly skilled, friendly and supportive staff who will work hard on your behalf and take the hassle out of claiming yourself.
We offer a simple and transparent service offering you real peace of mind.
Claiming with Keypoint is easy - click below for more details.
For further information call us on 0800 280 2320



I saw Keypoint's adverts in one of the national newspapers. I probably would not have tried to...
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Mrs Karen MarshI felt the staff were very helpful whenever I made a call to Keypoint. I’m happy with th...
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Miss Julie LucasThe service I received from Keypoint was very, very good. The staff at Keypoint are excellent. I was...
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Mr John Whelton

