Bank Charges - Claims Process

We offer a straightforward and transparent claims process. You can call us to commence your claim or submit the online claims form.

Once you've submitted your claim with us, we'll act on your behalf and resolve your complaint. We'll manage what can be intimidating banking procedures and communications. We'll keep you informed throughout the process.

You can feel confident that all your information is confidential as we operate within a safe and secure environment.

Simply click here or call 0845 271 4004 to start your claim.